Customer Service

Track An Order

Enter your order number AND telephone number to examine your order and see the real-time status, including tracking numbers and back order information. Enter phone number area code first (non-numeric characters are ignored).

Ordering Information

Retail Pickup Orders

If you would like to pick up your order in-person at our San Luis Obispo location, the cardholder must be present with photo ID and the credit card used at checkout. Your card will be charged upon pickup; with the exception of griptape applied decks and assembled skateboards, which will be charged at the time of order. If you change your mind and/or cannot pick up the order, please contact our customer service department for your shipping options. A customer service representative may contact you if your retail order remains on site for more than 72 hours.

Payment Options

You may pay with a MasterCard, Visa, Discover, American Express, or PayPal.

Please note that Skate Warehouse may require additional information from you before we can process your order.

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